Pivot into an exciting new career in hospitality management in just one year. Build on your previous work experience in another discipline while gaining key operational skills through hands-on experience in organizing events, managing a spa, or running fine dining outlets. Our Postgraduate Diploma in International Hotel, Resort, and Spa Management equips you with strong professional skills, valuable industry connections, and firsthand knowledge of current industry standards.
Program Objectives
Through our Postgraduate Diploma in International Hotel, Resort, and Spa Management program, you will:
- Develop skills to create efficient food and beverage service systems and optimize profitability through cost control and menu engineering.
- Implement sustainable sourcing and waste management and enhance guest satisfaction with tailored customer service strategies.
- Enhance operational efficiency and revenue generation in front office operations by mastering reservation systems and guest services while strategically analyzing financial performance to optimize upselling and customer loyalty.
- Understand the role of technology in front office management, including integrating PMS (Property Management Systems) with other operational tools.
- Grasp the role of data analytics in measuring the success of digital campaigns and making real-time adjustments.
- Recognize the cultural aspects of international cuisine, using global culinary knowledge to enhance guest dining experiences.
- Apply principles of wellness and guest-centered service in spa management to create memorable and rejuvenating guest experiences.
Curriculum Structure
This Postgraduate Diploma program for hospitality management is structured into two semesters, during which students will acquire the essential skills and hands-on experience in service excellence, international cuisine, and spa management. Have the chance to apply knowledge while gaining exposure to diverse cultures and management practices through academic projects and an internship.
Your Career Outlook with a Postgraduate Diploma in Hospitality Management
Upon completing your PGD in International Hotel, Resort, and Spa Management, SHMS graduates can secure positions such as:
- Spa Manager
- Food and Beverage Manager
- Event Planner
- Front Office Manager
- Accommodation Manager
- Catering Manager
